Many hands together: group of diverse people joining hands

Behavioral Health Strategic Plan

Aims to improve access, quality, and coordination of the community’s behavioral health services in Mecklenburg County.


In recent years, Mecklenburg County has identified behavioral health as a top priority for improving the well-being of residents. As part of this commitment, the County has invested significant funding to address gaps in behavioral health services not provided through federal, state, or private resources. Despite the expanded investments made by the County, along with the realignment with Alliance Health as Mecklenburg’s Local Management Entity/Managed Care Organization (LME/MCO), the behavioral health infrastructure of the community remains fragmented and difficult to navigate.

As a result, Mecklenburg County is leading the development of a behavioral health strategic plan to help guide the use of public funding for behavioral health services in the community. The behavioral health strategic planning process was initiated in November 2022 to improve access, quality, and coordination of the community’s behavioral health services. As part of the planning process the County established a steering committee with various community stakeholders.  


In addition to the Steering Committee, the County has sought out input from the community at large, particularly people with lived experience and their family members, service providers, and local advocates. 

To date the County has collected input from stakeholders by way of interviews, community listening sessions, and presentations with intact groups. The engagement efforts, along with a county-wide gap analysis are scheduled to continue until the publication of the draft Behavioral Health Strategic Plan in the spring of 2024. Following the publication of the draft, the community will have another chance to offer feedback during a public comment period before a presentation to the Board of County Commissioners for final approval.

Patient receiving evaluation from Doctor


View and download information on behavioral/mental health crisis support resources and statistics from the National Alliance on Mental Health.

Frequently Asked Questions

Contact Us

Residents and organizations interested in a presentation and input session can contact Community Relations Coordinator Kay Tembo at 704-975-5042.

For media inquiries, please contact Public Information Officer Alex Burnett at 980-445-8716.